Refunds Policy

1. Our Approach

At Nine Realms Institute, we want you to choose calmly, clearly and confidently before you purchase.

Our books, trainings, masterclasses, recordings, lessons, guided sessions, downloads and student-area materials are digital products. In most cases, access begins immediately after purchase.

2. Preview Before You Purchase

Free previews are available so you can assess the style, depth, structure and substance of the material before making a purchase decision.

You can view the available book and training previews here:

If you are considering a bundle, please use the previews for the individual books and trainings included in that bundle before purchasing.

3. Digital Access and Final Purchases

Because our products are supplied digitally and access may begin immediately, purchases are final once access has been granted, unless a specific product page states otherwise or a refund is required by applicable law.

This includes, but is not limited to:

• Online courses and digital trainings
• Recorded masterclasses and replay access
• Student-area access
• Digital books, PDFs, downloads and written materials
• Guided sessions, audio materials and training processes
• Bundles that include any of the above

Once digital access has been opened or delivered, we cannot treat the product as unused in the same way as a physical item.

4. When Refunds Are Not Available

Refunds are not available simply because:

• You changed your mind after purchase
• You did not use or complete the material
• You did not watch all lessons or sessions
• You expected a different personal outcome
• You later decided the material was not the right fit for you
• You purchased without using the available previews first
• You forgot about your access or missed a time-limited window

This is why we place preview access clearly before purchase wherever possible.

5. If Something Is Technically Wrong

If you purchase a product and cannot access the material because of a technical issue, please contact us so we can help resolve it.

We may ask for details such as the email address used at checkout, the product purchased, screenshots, device/browser information or the time the issue occurred.

If a technical access issue cannot be resolved within a reasonable time, we will review the situation fairly.

6. Duplicate Purchases

If you accidentally purchase the same digital product twice using the same or clearly connected details, contact us as soon as possible.

Where we can verify a genuine duplicate purchase, we may refund the duplicate payment or provide an alternative resolution.

7. Time-Limited Offers and Access Windows

Some prices, bonuses, masterclass enrolment windows, upgrade opportunities and special offers are time-limited.

We are not required to reopen expired links, extend access windows, restore expired prices, apply discounts retrospectively, or recreate offers that have ended.

8. Bundles

Bundles may include several books, trainings, recordings, downloads or student-area materials.

Because bundles provide immediate access to multiple digital items, bundle purchases are final once access has been granted, unless a specific bundle page states otherwise or a refund is required by applicable law.

Before purchasing a bundle, please use the available previews for the individual materials included.

9. How to Contact Us

If you believe there is a genuine issue with your purchase, contact us at:

Please include the email address used for purchase, the product name, your order details if available, and a clear description of the issue.