Support Centre

If you are stuck in self-help, collecting methods, and not changing, begin with Escape the Self-Help Reef. If you are drawn to consciousness, reality, awareness, and the deeper architecture behind experience, begin with The Aware Universe.

The Practitioner Path is for people who want to work with others more seriously. It focuses on presence, ethics, boundaries, client capacity, and practical transformational work.

No. You can look at Boundless whenever you are ready. But if you are unsure whether this work is for you, the free course gives you a clean first taste before you decide.

Yes, if one specific area is calling you. But if you already know you want the whole map, Boundless is cleaner than collecting Realm by Realm.

Because access is not the same as beginning. The pause is there to separate people who are only collecting another thing from people who are ready to actually enter the work.

Where payment plans are available, they will be shown on the relevant enrolment page. If you are unsure which page applies to you, ask support and include the programme you are looking at.

Yes. Come back when you are ready to begin rather than collect. The point is not punishment. It is clarity.

Check the billing details, card permissions, bank verification and currency/payment restrictions. If it still fails, contact support with the product name and the email used at checkout. Do not send card numbers.

After purchase, use the student area or reading room linked from your account. Make sure you are logged in with the same email used at checkout.

Send support the product name, checkout email, approximate purchase time, and any order confirmation you received. Access is normally tied to the email used at checkout.

That usually means you are either not logged in, logged in with the wrong email, or the purchase/access has not connected correctly. Contact support with the book title and checkout email.

Refresh the page, check your internet connection, try another browser, and make sure the device is not blocking media playback. If it continues, tell support the lesson name, device, browser, and what happens when you press play.

Yes. Books can stand alone, but they also point into the wider Nine Realms architecture. If you want the whole training map, look at Boundless.

Refresh the page and try again. If the links still do not filter, tell support the device, browser, and whether you are using the web student area or app.

Boundless is for people who want the whole architecture rather than another disconnected fragment: personal transformation, deeper understanding of the unconscious, and a serious path for helping others.

The current direct-download app is for Android APK installation. If you use iPhone, use the web student area in your browser.

No. Boundless can be used for personal work, practitioner development, or both. Some people enter because they want to change their own life. Others enter because they want to help others with more depth.

Inside formal Sanomentology training and practice, the method should be kept clean. Mixing methods too quickly can blur the work, confuse the client, and weaken the architecture.

Lifetime access means you can return to the material over time rather than rushing through it once. This work is an architecture, not a weekend download.

No. This work is not about forcing better thoughts over deeper patterns. It is about seeing and changing the architecture underneath the repeated pattern.

Use the lost password option on the login screen. If you do not receive the reset email, check spam, promotions and updates, then contact support with the email address you used.

Foundations is the entry architecture: the first part of the Nine Realms map for people who want structure before entering the deeper practitioner or full Boundless path.

Use the same email address you used when you registered or purchased. If you have more than one email address, try the one connected to the checkout or free-course form. If you still cannot get in, send support the email you used and the page you are trying to access.

Go to the app page at ninerealmsinstitute.com/app. Download the APK from there, then install it on your Android device. The app is for students and readers who want a cleaner mobile way to access their NRI material.

An APK is the Android app installation file. Because the NRI student app is currently distributed directly, you download the APK from the NRI app page and install it on your Android device rather than finding it in the Play Store.

Android may warn you when installing any app downloaded outside the Play Store. Only install the NRI APK from the official NRI app page. If you are not comfortable installing directly, you can still use the web student area instead.

Download the APK from the NRI app page. Open the downloaded file. If Android asks for permission to install unknown apps from your browser or file manager, allow it for this installation, then continue. After installation, open the app and log in with your NRI account.

Send your phone model, Android version, the exact message shown on screen, whether you downloaded the APK from the NRI app page, and a screenshot if possible. Do not send passwords.

All Nine Realms grant a Certification of Completion. Healing, Transformational, Liberation, and Heroic also grant Certification to Practice with Clients within defined scope and boundaries.

After registering, you should be taken to the confirmed training page and then into the student area. If you do not see access, use the support form and include the email address you registered with.

Sanomentology is not a replacement for medical or mental health care. It is a structured method for inner work and change. If you need medical, psychiatric, or crisis support, use the appropriate professional services.

The free courses are designed to be entered, not collected. If you registered and did not begin, pause and notice the pattern: looking, saving, waiting, and postponing the actual work. Start with the first lesson. Do not turn it into another thing for later.

Send your device, browser, page URL, what you clicked, what you expected, and what happened instead. Screenshots are helpful.

Boundless is the complete Nine Realms architecture in one programme: all 9 Realms, the full training map, and the deeper body of work behind Sanomentology. It is for people who do not want fragments.

Yes. The shop and book pages are designed to let you preview the books before deciding whether they are for you.

Send the page you were on, the product name, what button you clicked, the email address used at checkout, and a screenshot if possible. Do not send card details.