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Nine Realms Institute

Support Centre

Find an answer, ask about your training, or get help with access, books, payments, the Android app, enrolment, certification and the work itself.

You are viewing public support. Students see course and lesson-specific help when signed in.

Common questions

No separate Boundless preview is needed. Most of the individual Realm programmes can be previewed directly, so you can inspect the teaching itself before deciding whether you want the complete pathway.

No. Personal Editions do not include practitioner certification or professional-use rights. Certification is attached to the relevant professional training pathway where it is specifically offered.

Your purchase includes the access and entitlements described for the edition you bought. Personal Editions do not automatically include every future major expansion. Existing students keep the entitlements attached to the version they originally purchased.

NRI certification confirms completion of the relevant NRI practitioner pathway and any requirements attached to it. It is not a regulated professional licence and does not authorise activity outside your competence or local scope of practice.

A Personal Edition is for your own study, reflection and self-work. It does not automatically give practitioner certification, professional-use rights, client-use rights, individual feedback or personal practitioner support.

No. Where an instalment plan is offered, it is an alternative way of paying for the same programme rather than a month-to-month subscription. Any rights that cannot lawfully be excluded remain unaffected.

No. Buying an individual Realm or another Personal Edition gives you the material for personal use. Professional use of the Nine Realms belongs inside the relevant Practitioner training.

Yes. The individual Realms are available as Personal Editions if one area is especially relevant to you. If you already know you want the whole personal map, Boundless Personal is the complete pathway.

After registering, you should be taken to the confirmation or training access step and then into the student area. If you do not see the training, use the support form and include the email address you registered with and the name of the training.

No. Individual Realms bought separately are Personal Editions. They are for your own study and self-work and do not carry professional-use rights or practitioner certification.

The free training is there to be used, not collected. If you have registered and not begun, start with the first lesson rather than waiting for a better moment. The point is to test the work against your own experience.

Practitioner Training is the professional route for people who want to use the relevant Nine Realms work with clients. The complete route is Boundless Practitioner. Sanomentology is also available as a standalone professional practitioner training.

There are four current free trainings. Escaping the Self-Help Reef is a good place to begin if you are tired of insight that never becomes lasting change. Quantum Reality — Without the Bullshit separates what quantum physics actually says from what gets claimed in its name. The Gap explores disconnection above us, within us and between us. The Coherence Threshold looks at fragmentation, load, attention, emotion, meaning and the return of enough internal order for change to hold. Choose the question that is already closest to you.

Choose Boundless Practitioner if you want professional application of the Nine Realms with clients rather than personal study alone. It includes full Sanomentology Practitioner Training, practitioner-use rights, professional support and certification where applicable.

No. The free training is there so you can spend time with the teaching and decide whether the way Nine Realms Institute approaches change makes sense to you. You can explore paid programmes whenever you are ready.

No. Professional-use rights apply within your competence, training, ethical responsibilities and local legal or professional requirements. An NRI certificate does not turn you into a doctor, psychologist, psychotherapist, counsellor or another regulated professional where separate qualification or registration is required.

Boundless Personal gives you the personal-use training across all Nine Realms and includes the Healing Realm Audio Sessions. It does not include Sanomentology Practitioner Training, professional-use rights, practitioner certification, individual feedback or personal practitioner support. Boundless Practitioner is the professional pathway: it includes professional application of the Nine Realms, full Sanomentology Practitioner Training, practitioner-use rights, support and certification where applicable.

Sanomentology is the professional Healing Realm training. It works with subconscious and dream architecture, symbolic process, healing and reorganisation, with explicit attention to safety, ethics and professional application.

No. The Healing Realm inside Boundless Personal is the Healing Realm Audio Sessions for personal use. Full Sanomentology Practitioner Training is included in Boundless Practitioner and is also available separately as a professional training.

Full Sanomentology Practitioner Training is included in Boundless Practitioner. Boundless Personal contains the Healing Realm Audio Sessions for personal use, not the professional Sanomentology training.

No. You can look at Boundless whenever you are ready. But if you are unsure whether this work is for you, the free course gives you a clean first taste before you decide.

Refresh the page and try again. If the links still do not filter, tell support the device, browser and whether you are using the public site, student area or app.

Because access is not the same as beginning. The pause is there to separate people who are only collecting another thing from people who are ready to actually enter the work.

The current direct-download app is for Android. If you use iPhone, use the web student area in your browser.

Yes. Come back when you are ready to begin rather than collect. The point is not punishment. It is clarity.

Inside formal Sanomentology training and practice, keep the method clear enough that you know what you are doing and why. Professional judgement, client safety and scope matter more than collecting techniques.

After purchase, use the student area or reading room connected to your account. Make sure you are logged in with the same email address used at checkout.

No. This work is not about forcing better thoughts over deeper patterns. It is about seeing and changing the architecture underneath the repeated pattern.

That usually means you are not logged in, you are using a different email address, or the purchase has not connected correctly. Contact support with the book title and the email used at checkout.

Yes. The books stand on their own. Some explore ideas that also appear around Nine Realms Institute, but you do not need to take a course in order to read them.

Yes, if one specific area is calling you. But if you already know you want the whole map, Boundless is cleaner than collecting Realm by Realm.

Some programmes offer instalments. Where they are available, the exact number of payments, amount of each payment and total payable are shown on the relevant enrolment page.

Check the billing details, card permissions, bank verification and any currency or payment restrictions. If it still fails, contact support with the product name and the email used at checkout. Do not send card numbers.

Use the lost-password option on the login screen. If you do not receive the reset email, check spam and filtered folders, then contact support with the email address you used.

Send support the product name, checkout email, approximate purchase time and any order confirmation you received. Access is normally connected to the email used at checkout.

If you are stuck in self-help, collecting methods, and not changing, begin with Escape the Self-Help Reef. If you are drawn to consciousness, reality, awareness, and the deeper architecture behind experience, begin with The Aware Universe.

Refresh the page, check your internet connection, try another browser and make sure the device is not blocking media playback. If it continues, tell support the lesson name, device, browser and what happens when you press play.

Use the same email address you used when you registered or purchased. If you have more than one email address, try the one connected to checkout or free-training registration. If you still cannot get in, send support the email you used and the page you are trying to access.

Go to the app page at ninerealmsinstitute.com/app/. Download the APK from there and install it on your Android device.

An APK is an Android app installation file. The NRI app is currently distributed directly, so you download the APK from the official NRI app page rather than from the Play Store.

Android may warn you when installing an app downloaded outside the Play Store. Only install the NRI APK from the official NRI app page. If you do not want to install it directly, use the web student area instead.

Download the APK from the official NRI app page and open the downloaded file. If Android asks for permission to install apps from your browser or file manager, allow it for that installation, then continue.

Send your phone model, Android version, the exact message on screen, whether you downloaded the APK from the official NRI app page and a screenshot if possible. Do not send passwords.

All Nine Realms grant a Certification of Completion. Healing, Transformational, Liberation, and Heroic also grant Certification to Practice with Clients within defined scope and boundaries.

After registering, you should be taken to the confirmed training page and then into the student area. If you do not see access, use the support form and include the email address you registered with.

Sanomentology is an NRI practitioner methodology and is not a replacement for medical, psychiatric or other regulated care. Your right to use it professionally remains bounded by your competence, existing qualifications where relevant, ethics and local requirements.

The free courses are designed to be entered, not collected. If you registered and did not begin, pause and notice the pattern: looking, saving, waiting, and postponing the actual work. Start with the first lesson. Do not turn it into another thing for later.

Send your device, browser, page URL, what you clicked, what you expected and what happened instead. Screenshots are helpful.

Boundless is the complete Nine Realms pathway rather than a tenth Realm or a separate theory. There are now two editions: Boundless Personal for your own study and self-work, and Boundless Practitioner for professional application with clients.

Send the page you were on, the product name, what button you clicked, the email address used at checkout and a screenshot if possible. Do not send card details.